EASYCARE Portable Mild Steel Wheelchair (EC9005) delivers dependable mobility engineered for travel and everyday use. Engineered to fold and unfold in 4 seconds, this wheelchair maximizes portability without compromising stability. The robust mild steel frame supports up to 105 kg while remaining lightweight for transport. Attendant-controlled 270° handles with locking brakes provide secure positioning and minimize caregiver strain. Adjustable rotatable footrests and flip-up leg supports accommodate varying comfort preferences. One-handed folding mechanism, integrated safety belt, rear storage pocket, and convenient carry bag make this wheelchair an ideal solution for active individuals requiring reliable mobility assistance.

We take great care to ensure that every product is checked, packed, and dispatched in perfect condition. As this is a specialized medical and mobility product, returns are not applicable once the product has been delivered.

That said, your satisfaction and peace of mind are important to us. In the rare event that the product is received damaged during transit or has a manufacturing defect, we offer a replacement support window of 7 days from the date of delivery.

Replacement Eligibility
You are eligible for a replacement if:
• The product is damaged during transportation, or
• A manufacturing defect is noticed at the time of delivery

To help us assist you quickly and fairly, we request customers to record a clear unboxing video while opening the package for the first time. The video should show:
• The sealed package
• The unboxing process
• The product and any visible damage or issue

This unboxing video helps us verify the concern and arrange a smooth replacement. Without this video, we may not be able to process a replacement request.

Important Timelines
• Replacement requests must be raised within 7 days of delivery
• Requests raised after 7 days will not be eligible for replacement
• Replacement is applicable only for damage or defects reported within the timeframe

Our Commitment
We understand that purchasing a medical or mobility product is an important decision. Our goal is to make sure you receive a product that meets quality standards and works exactly as intended. If there is an issue at the time of delivery, our team will support you through the replacement process as smoothly as possible.

For any concerns or assistance, please reach out to our customer support team within the replacement window. We are always here to help.